Resource Search Results

Assessing Provider Capabilities, Attitudes, and Preferences about Telehealth: HITEQ Center Question Bank, April 2023 (2023). Resource Type: Toolkit. Description: As health centers are charting their path forward with telehealth after the public health emergency ends, it will be critical to have methods in place to comprehensively assess the current experiences, capabilities, attitudes, and preferences of providers. Telehealth program improvements should be grounded in a real understanding of these factors to ensure readiness of all providers. More Details...

How People, Process, and Technology Factor Into Social Needs Screening: Instructional video, created March 2022 (2023). Resource Type: Archived Webinar. Description: In this video, viewers will learn how People, Process and Technology should factor into a health center\'s social needs screening workflow. More Details...

Clinical Decision Support and Care Plan Adjustment for Social Risks: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: When clinical teams have information on patients\' social risks (adverse social determinants of health), they can make care plan adjustments to account for those risks, e.g., by prescribing lower-cost medications. More Details...

Technology Strategies to Improve Pediatric Immunization: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: The importance of effective pediatric immunization strategies cannot be overstated at this moment in public health. Given all the potential barriers to access, how can technology support primary care in improving systems for effective vaccine uptake? Participants heared from Dr. Melissa Stockwell, whose research includes translational health IT interventions to promote vaccination as well as the use of large-scale, patient-centered communication technologies, like text messaging, for surveillance of vaccine-preventable diseases and adverse events. More Details...

Work as a Social Driver of Health: How La Casa Family Health Center Identifies Farmworkers (2022). Resource Type: Podcast. Description: What happens when health center care teams know more about a patient’s occupation? This data can be especially important if the patient is an essential worker, as the Health Choice Network, a health center-controlled network based in Miami, and their partners at La Casa Family Health Center in New Mexico, learned during the COVID pandemic when treating a high-risk group of dairy farmworkers. This episode of NACHC’s podcast, Health Centers on the Front Lines, takes us behind the scenes at a health center and its partner network as they change the culture around disclosure of occupation among patients. More Details...

Managed Care Data Checklist: Companion Document to Video Module: Payer Data: The Managed Care Data (2022). Resource Type: Toolkit. Description: This checklist will walk you, the health center, through a series of common considerations for contracts you may receive from payers with a specific focus on contracts that include value-based payment components. This document assists organizations in understanding the necessary data and data-related tools for managing population health within a managed care environment. More Details...

Teledentistry Video Example (2022). Resource Type: Other. Description: This video depicts a condensed live, synchronous teledentistry visit utilizing the six steps of an infant oral care visit. More Details...

Telehealth and Digital Tools Equity Assessment: Developed in February 2022 (2022). Resource Type: Other. Description: This brief assessment, which can be downloaded in the Documents to Download section below, contains questions that health centers can ask potential vendors to ensure their tools support equitable access and address the needs of the health center\'s population. More Details...

Health Information Technology (HIT) Resource Guide for Health Center Dental Programs (2022). Resource Type: Publication. Description: NNOHA is pleased to introduce its Health Information Technology Resource Guide for Community Health Center Dental Programs. The Guide provides technical assistance on several IT topics including a process for selecting management software and an electronic dental record for your community health center. Other topics include information on teledentistry, electronic prescribing, information security, integrating the dental system with the medical system, and much more. Links are available within the Guide to a new HIT Workbook which provides templates for creating forms CHCs can use in their information system search process. More Details...

HITEQ Electronic Patient Engagement Tool Selection Rubric (2021). Resource Type: Other. Description: This Excel-based scoring rubric is intended to be used by health centers to assess electronic patient engagement tools (like automated outreach SMS platforms) to determine which tool is most likely to meet the health center\'s needs. The tool assists health centers in assessing the following areas: Patient communication features Operations features Health IT Integration Attribution and value based care features Patient generated data/ remote patient monitoring features Administration It provides guidance for weighting and scoring and provides calculated final scores for up to 5 tools. Download the Excel-based tool below. More Details...

Bridging the Digital Divide: Tactics to Address Patient Barriers to Virtual Care (2021). Resource Type: Publication. Description: Lack of Internet and broadband access prevents some patients from using telehealth and other technology that can support their own health care and getting accurate health care information. In one 2020 study, 42 million Americans lacked adequate access to broadband (high speed internet). As of 2019, about one in five people did not have smartphones, and among low income people nearly one third do not have a smartphone. Rates of computer ownership are not much better. Those patients who do have access to the technology may or may not have the capacity and willingness to use it, depending on past experiences. Some patients aren\'t comfortable with technology, while others don\'t trust it or believe that virtual care is sub-par, despite growing evidence of its benefits. This culminates in a clear digital divide that can hinder the ability for patients to fully engage in their care or take advantage of things like remote patient monitoring, telehealth, mHealth, or patient portal. More Details...

Strategic Cybersecurity Investments: Leveraging American Rescue Plan Funding to Enhance Infrastructure and Services: HITEQ Highlights webinar (2021). Resource Type: Archived Webinar. Description: Healthcare continues to be the sector most targeted globally by ransomware and related malware attacks and leads in the average total cost of data breach across industries. The FY 2021 American Rescue Plan Funding provides an excellent opportunity for Health Centers to make strategic investments in cybersecurity infrastructure and services. This HITEQ Highlight, presented by Adam Kehler of Online Business Systems provides an overview of assets that can increase Health Center cybersecurity. Topics covered include cybersecurity infrastructure and services that can increase defense-in-depth for health IT, including EHRs, telehealth tools and services, mobile medical devices, patient portals, and related health information software applications. More Details...

HITEQ Highlights: Introducing the Health App Analyzer: HITEQ Highlights Webinar (2021). Resource Type: Archived Webinar. Description: While there are thousands of consumer health applications (health apps), which run on smartphones, watches, tablets, and other mobile devices, there is currently no central government agency that provides certification or guidance on consumer-based health apps. View this HITEQ Highlights webinar to learn more about a new tool, the Health App Analyzer, designed to assist health care providers, patients, and consumers in determining whether a given consumer health app provides appropriate health information, guidance, and related services. The Health App Analyzer is a step-by-step decision tree that determines whether a particular health app is the best fit for a specific patient or a health center\'s patient population. More Details...

Health Center Information Blocking Avenger: A HITEQ Center Training Badge (2021). Resource Type: E-Learning. Description: In March 2019, the Office of the National Coordinator for Health Information Technology (ONC) issued a Proposed Rule, 21st Century Cures Act: Interoperability, Information Blocking, and the ONC Health IT Certification Program. ONC released a final rule in March 2020, published in the Federal Register on May 1, 2020. The Final Rule prohibits actors from blocking the exchange of electronic health information and seeks to increase the ease and choices available for patients to access their data.If Information Blocking is all new to you, review these resources first to set yourself up for success. More Details...

Electronic Patient Engagement Vendor Discussion Event: COVID-19 Vaccine Communication: HITEQ and HealthTalk vendor discussion event (2021). Resource Type: Archived Webinar. Description: View a brief presentation by HITEQ and HealthTalk followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist federally qualified health centers with COVID vaccine communication and dissemination. Note that these sessions are not an endorsement of any specific vendor. These are an opportunity for health centers to hear about 3rd party vendors and get questions answered. More Details...

Electronic Patient Engagement Vendor Discussion: COVID-19 Vaccine Communication: HITEQ and CareMessage vendor discussion event (2021). Resource Type: Archived Webinar. Description: View a brief presentation by HITEQ and CareMessage followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist health centers with COVID vaccine communication and dissemination. Access resources, slides, and additional information from this session in the Links section below. Note that these sessions are not an endorsement of any specific vendor. These are an opportunity for health centers to hear about 3rd party vendors and get questions answered. More Details...

Electronic Patient Engagement Tools: Adaptation for Use in COVID-19 Vaccination Rollout: Insights and tips from several patient engagement vendors (2021). Resource Type: Publication. Description: Last fall, the HITEQ Center published an inventory describing many software tools that facilitate electronic patient engagement (EPE). The inventory detailed feedback from health center users of the EPE tools as well as information from the vendor about features and integration. As the health center workload has expanded to accommodate COVID-19 vaccination, the opportunity of EPE tools to address the needs of both health center and patients in this moment became apparent. HITEQ contacted the vendors included in the original inventory to gather supplemental information on how their products can be leveraged to support COVID-19 vaccine communication and distribution. Four EPE vendors responded. More Details...

COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion: HITEQ and WELL Health vendor discussion event (2021). Resource Type: Archived Webinar. Description: View a brief presentation by HITEQ and WELL Health followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist health centers with COVID vaccine communication and dissemination. More Details...

Promising Practices in Virtual Integrated Behavioral Health Care: Lessons from Community Health Centers during COVID-19; February 2021 (2021). Resource Type: Publication. Description: With the rapid shift to telehealth services propelled by the COVID-19 pandemic, many community health centers had to rapidly transition to a mechanism of care delivery previously unknown and unfamiliar. Within a matter of days and weeks, health centers creatively found ways to transform workflows and approaches to care delivery to continue to provide care even if the patient was physically distant. This resource highlights promising practices in virtual integrated behavioral health care identified from community health centers. More Details...

Electronic Patient Engagement (EPE) Tool Inventory: Information from Health Centers and Vendors on Ten EPE Tools, Oct. 2020 (2020). Resource Type: Publication. Description: In the spring of 2020, HITEQ and several PCA and HCCN colleagues developed a survey to gather detailed information on health center experiences with a variety of EPE tools and included questions about product functions, strengths & weaknesses, cost, integration with EHRs, ease of implementation, and quality of vendor support. The results of that survey, as well as interviews and demonstrations are captured in this EPE Tool Inventory. Ten tools are profiled in the inventory, which can be downloaded in the Documents to Download section below. More Details...